You may cancel your order immediately prior to shipping for any reason.
We may cancel your order if:
- Your payment is not complete.
- You do not, within a reasonable time, allow us to deliver the products to you or collect them from us
- You attempt to bulk or multi-order purchases.
Unpaid orders are canceled automatically every 72 hours.
In the case of payment and the customer wishes to cancel the order we do not mind if the order is not shipped to the customer.
Returning the amount to the customer bank account takes three working days provided that it is within the business days of the bank.
In case of transfer to another bank that is not available, the transfer fee will be deducted from the refund amount.
If the order was shipped to the customer and wishes to return the order we do not mind under the following conditions.
How to Cancel
You can either contact Antika agents directly or fill in the contact us form and add a cancellation details and submit. In the form issue details of your full names, email address, the order number, on the subject enter 'I want to cancel my order' then provide a brief description of why you want to cancel your order